Frequently Asked Questions, or more commonly known as FAQs, are an important part of your website's navigation and customer care experiences. FAQs provide valuable tips about anything, related to your company and/or your products. FAQ sections take the load off your customer support, increase sales and even boost your SEO. They are particularly useful for small businesses.

Having all of this mind, we decided to collect some of the best Magento FAQ modules that meet some of the most important requirements: usability, ease of use, quality, reliability and value. If you think that your site's FAQ section needs a makeover - this collection is a great place to find the perfect solution for your store. 

? | FAQ by MAGEPLAZA

A simple FAQ module with all of the basic and some advanced functionality that allows you to create a SEO-friendly and easy to use FAQ page for your store. One of the best free solutions out there, with functionality that can match some of the paid alternatives. It also allows you to use a simple WYSIWYG editor for your FAQ entries, so even non-techies can easily manage the content of that page. With multi-store support it's a great product for vendors on a budget, working with multiple stores. Some of the other features include:

Tag management

For easier navigation, catalog management and better SEO

Image support

A picture is worth a thousand words. This feature allows you to easily attach images to your answers

RSS

Easily share your FAQs through an RSS feed

? | EASY FAQs

The developer, FME Extensions, is a very experienced Magento solutions provider. That's why their Magento FAQ module is particularly usable and manageable. It all comes with the added bonus of customer support from the developer, which means that you'll be able to safely and professionally implement this extension. Not to mention that it comes at a great price and incorporates some very useful advanced features:

Export

You can easily save your FAQ data in a CSV file for editing, translation and other purposes

Great UI

Simple and intuitive interface allows you to easily manage the content of your FAQs

W3C validated 

For maximum performance without any issues or hiccups 

? | ADVANCED FAQ MANAGEMENT

While we're on the topic of FME Extensions, let's take a look at another great extension by them. It's an advanced Magento FAQ module, which has some great additional functionality, which add both 'bling' and usability to your FAQ page/section. Although it's significantly pricier than their 'lighter' version of a FAQ extension, this is still a very viable solution for small businesses that focus around interactions with users. Here're some of the additional features that are missing from the previous extension:

FAQ rating

Allows you to add a rating scale to any of the FAQs and control, who can rate the answers: logged in users or anyone

Priority

Control, which questions show up on top: sort by relevance, number of times the question has been viewed, etc.

Themes

5 themes available for displayed FAQs

? | FAQ MANAGER

Another great solution in this niche from a development heavy-hitter, DCKAP. They do amazing things for Magento. This extension is not an exception from the rule. In fact, it's probably more advanced than some of the paid alternatives in this niche, so we recommend you to take a closer look at this product, before checking out anything else. It includes many features, like widget support and multi-store support. Other great features include: 

Spam protection

Add CAPTCHA to your FAQs to make sure that you're not being spammed with irrelevant comments

Sorting options

Questions that are opened more frequently - show up on top of the list

? | PRODUCT FAQs

This specific Magento FAQ module focuses on product FAQs - frequently asked questions pertaining particular products/product categories. As opposed to the traditional FAQ section, which deals with general inquiries. Some of the particularly useful features include:

Responsive design

Allow people to interact with your store and your products from any device

Functional response system

Allows you to load your answers with valuable information, like links, images and other rich media

? | FAQ by Folio3

This a simple Magento FAQ extension that's, by the way, is available for MageCloud users through our marketplace. It has all of the basic functionality, necessary to properly organize and manage your FAQ section/page. If you're looking for the most basic product that's easy to install and update, then this extension is the right choice for you. Some of the basic features include:

Accordion  

Display your FAQs as an accordion, which allows you to reveal answers when you click on the question

Open-source

Easy to customize and manage with 100% of the code available for review

Have you used any of these products in the past? Share your experience in the comments below! If you have another great Magento FAQ module that should have made it to this list - feel free to let us know via the comments section.