Freshdesk

MageCloud partnered with Freshdesk to offer Freshdesk in your MageCloud panel for our simple 1-click installation option. To install this extension - create your account with MageCloud and launch a new Magento store. It takes only 3 minutes.

Freshdesk always provides support for customers who have installed Freshdesk Magento module. Feel free to leave a review for the company and the extension so we can offer you better products and services in the future.

You may want to check other Freshdesk Magento extensions available at MageCloud and even get extensions from hundreds of other Magento developers using our marketplace.

Freshdesk allows you to deliver exceptional customer support to your customers across multiple channels.

Compatible with Magento 1.x

Freshdesk

Freshdesk is a leading provider of customer support software in the SaaS market. It allows you to support your customers across email, phone, live chat and social media.

The Freshdesk extension for Magento brings all customer conversations into the store. It lets you provide exceptional customer support across channels right from your store.

With the Freshdesk extension, you can:
a) Create Freshdesk support tickets from within Magento
b) View all tickets inside Magento and related tickets on customer dashboard
c) Create support tickets when a customer submits a Contact Us form
d) Enable feedback widget across your store with one click
e) Allow customers to create, view and respond to their tickets from your Magento store